Legal Information

Terms & Conditions

Please read these Terms & Conditions carefully before using cae365. All information regarding your rights and responsibilities is clearly outlined here.

Last Updated: January 1, 2026

Key Terms at a Glance

What you need to know before using cae365

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Age Restriction 18+

You must be 18 years of age or older to register and play on cae365. Your account will not be activated until your age has been verified.

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One Account Policy

Each person may hold only one account on cae365. Creating multiple accounts will result in all accounts being closed and balances may be forfeited.

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Transparent Payment Policy

Deposits and withdrawals on cae365 are fully transparent with no hidden charges. KYC verification is mandatory before any withdrawal can be processed.

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Bonus Wagering Requirements

All bonuses come with wagering requirements. You must place a specified number of bets before withdrawing your bonus balance. Full details are available on the promotions page.

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Account Security

Keeping your password and login details confidential is your responsibility. cae365 will never ask for your password over the phone or by email. If you believe you have been a victim of fraud, please notify us immediately.

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Fair Gaming Guaranteed

Cae365 uses certified RNG technology. Every game outcome is completely random — no one can predict or alter results in advance.

Important Notice: By opening or using an account on cae365, you confirm that you have read and agreed to these Terms & Conditions in full. Failure to comply may result in the temporary or permanent suspension of your account.

1General Terms & Conditions

Cae365 (https://cae365.bet) is an online gaming and betting platform operated for users in Bangladesh. These Terms & Conditions constitute a legally binding agreement between cae365 and its users.

You are required to read these Terms & Conditions carefully before using any cae365 service. By using the platform, you acknowledge that you have understood and agree to abide by these terms.

Applicable Law

All operations on cae365 are governed by an international gaming licence. Any disputes will be handled through the platform's internal resolution process, and cae365's decision shall be final.

These Terms & Conditions are subject to change at any time. You will be notified of any updates via your registered email or through a platform notification.

2Account Registration

To open an account on cae365, the following conditions must be met:

  • You must be 18 years of age or older.
  • Each individual may open only one account.
  • All information provided during registration must be accurate and truthful.
  • You must have an active mobile number for OTP verification.
  • A valid email address is required.

KYC Verification Process

KYC (Know Your Customer) verification is required before making any withdrawals on cae365. Please submit one of the following identity documents to complete verification:

Document Type Eligibility Processing Time
National ID Card (NID) Most Accepted 6–12 hours
Passport Accepted 12–24 hours
Driving Licence Accepted 12–24 hours
Birth Registration Certificate For backup purposes only 24–48 hours

Once KYC verification is completed, it does not need to be repeated unless your personal information changes.

3Deposits & Withdrawals

The following rules apply to all deposits and withdrawals on cae365:

Deposit

  • Minimum deposit: ৳100
  • Maximum single deposit: ৳5,00,000
  • Accepted payment methods: bKash, Nagad, Rocket
  • Deposits are generally credited to your account instantly.
  • No deposit fees — cae365 does not charge any processing fees.

Withdrawal

  • Minimum withdrawal: ৳500
  • Maximum daily withdrawal: ৳10,00,000
  • Withdrawals can only be made using the same method used for the original deposit.
  • Withdrawals up to ৳50,000 are generally processed instantly.
  • Withdrawals exceeding ৳50,000 may require additional verification.

Security Note: cae365 never sends payments to third-party bank accounts. If you receive a suspicious payment request, please contact our support team immediately.

4Bonuses & Promotions

Bonuses and promotions on cae365 are subject to specific terms and conditions. Please read the relevant terms carefully before claiming any bonus.

Welcome Bonus

New members receive a 100% bonus on their first deposit. To withdraw this bonus, you must wager 15 times the total bonus amount. This requirement must be met within 30 days of the bonus being credited, after which the bonus will expire.

General Bonus Terms

  • The same bonus cannot be claimed more than once.
  • Bonus balance cannot be transferred to another account.
  • Cae365 reserves the right to modify or cancel any bonus offer at any time.
  • Any attempt to fraudulently claim bonuses will result in account closure.
  • Bonuses cannot be used across multiple accounts from the same IP address.

If wagering requirements are not completed before a withdrawal is requested, the bonus balance will be forfeited.

5Betting Rules

The following rules apply when placing bets on cae365:

Sports Betting

  • Once a bet is accepted, it cannot be changed or cancelled.
  • Pre-match bets close before the match kicks off.
  • Odds on live betting can change at any time.
  • If a match is cancelled or postponed, the stake will be refunded.
  • If a bet is accepted due to a technical error, cae365 reserves the right to void that bet.

Casino Games

  • Each game has its own RTP (Return to Player) rate, which can be found in the game's information section.
  • If you lose connection during a game, the round result will be saved on our servers.
  • Bets cannot be withdrawn once a game round has started.

6Prohibited Activities

The following activities are strictly prohibited on cae365 and will result in permanent account closure:

  • Creating multiple accounts or using another person's account.
  • Exploiting the bonus system to gain unfair advantages.
  • Placing bets using automated bots or software.
  • Attempting to manipulate game outcomes.
  • Colluding or forming syndicates with other users.
  • Using the platform for money laundering or any other illegal financial activity.
  • Opening an account using a false identity.
  • Attempting to breach or circumvent the platform's security systems.

Please Note: cae365 uses automated technology to detect suspicious activity. If any irregularity is found, the account may be temporarily suspended pending investigation.

7Account Closure

Closed at User's Request

You can close your account at any time by contacting our support team. Make sure to withdraw your balance before submitting the closure request.

Closed by cae365

Cae365 reserves the right to close an account for the following reasons:

  • Violating these terms and conditions.
  • If evidence of fraud or deception is found.
  • If there is suspicion of illegal activity.
  • Prolonged inactivity on your account (more than 12 months).

Self-Exclusion

As part of responsible gaming, you can temporarily exclude yourself from the platform. Self-exclusion periods range from 7 days up to 6 months.

8Privacy & Security

Cae365 takes the protection of your personal data seriously. In accordance with our Privacy Policy, your information will never be sold to third parties.

Your responsibilities include:

  • Never share your password with anyone.
  • Log out after accessing your account from an unrecognized device.
  • Report any suspicious activity on your account immediately.
  • Keep Two-Factor Authentication (2FA) enabled.

For more details, visit our Privacy Policy Visit the page.

9Limitation of Liability

Cae365 will not be held responsible for the following:

  • Gaming interrupted due to loss of internet connection.
  • Any loss resulting from issues with the user's own device or software.
  • Delays or errors caused by third-party payment gateways.
  • Unauthorized transactions made using another person's account credentials.

That said, cae365 is always committed to helping resolve any issues. For any concerns, please reach out to our support team.

10Changes to Terms & Conditions

Cae365 reserves the right to modify these terms and conditions, in part or in full, at any time. Users will be notified via their registered email and on the platform at least 7 days before any changes take effect.

Continued use of the platform after any changes have been made will be considered acceptance of the updated Terms & Conditions. If you do not agree to the new terms, you have the option to close your account.

Tip: Check back on this page regularly to stay up to date with the latest terms and conditions.

FAQ

Yes, all terms and conditions on cae365 are fully available in Bengali. We believe our Bangladeshi users understand their rights and responsibilities better when they can read them in their native language.

If the wagering requirements are not met before the bonus expires, the bonus balance will be automatically forfeited. Your original deposited funds, however, will remain safe.

Start by reaching out via cae365's live chat or emailing support@cae365.bet. Our team will work to resolve your issue within 48 hours. For complex disputes, assistance from an independent mediation body may be sought.

If your account is closed due to a rule violation, your remaining balance may not be refunded. However, if the account is closed under normal circumstances or at your own request, any remaining balance will be returned to your registered payment method.

No, cae365 never sells your personal information. However, data may be shared with regulatory authorities when required by law or for fraud prevention purposes. For more details, please refer to our Privacy Policy Read.

cae365 offers deposit limits, session time limits, cooling-off periods, and self-exclusion options. Use these tools to keep your gaming habits in check. To learn more, Responsible Gaming View the page.
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