Privacy Policy

1Introduction

Cae365 is a trusted online gaming and betting platform serving users in Bangladesh. We believe your privacy is a fundamental right, and protecting it is our responsibility.

In this Privacy Policy, cae365 clearly sets out what information we collect, why we collect it, how long we retain it, and how we keep it secure. By using any cae365 service, you are considered to have accepted this Privacy Policy.

Our Privacy Policy is built in line with international data protection guidelines. cae365 treats the security of your information as its highest priority under all circumstances.

2What Information We Collect

Cae365 only collects information that is necessary to provide our services. Collecting data beyond what's needed goes against our policy.

Directly Provided Information

Information you provide directly during registration and use:

Automatically Collected Information

Some information is collected automatically while you use cae365:

• IP address and device type
• Browser type & language settings
• Time spent on the platform and pages visited
• Gaming History & Bet Records
• Login time and location data

3Purpose of Data Use

Cae365 uses your data only for the specific purposes listed below. If it is ever used for any other purpose, you will be notified separately and your consent will be obtained.

• Account Management: To complete registration, login, identity verification, and the KYC process.
• Service Improvement: To create a personalized experience tailored to your preferences.
• Transaction Processing: To process deposits, withdrawals, and bonuses.
• Security Assurance: To prevent fraud, money laundering, and unauthorized access.
• Customer Support: To resolve your issues and handle any complaints.
• Legal Obligation: To meet regulatory requirements and fulfill legal obligations.
• Promotional Communications: To send you offers and updates, with your consent.

Cae365 never sells your data to advertisers or shares it with marketing companies.

4Data Retention Period

Cae365 does not retain your data longer than necessary. Information is kept for as long as your account remains active and for any period required by applicable law.

When data is no longer needed, it is securely deleted or anonymized so that you can no longer be identified.

5Data Sharing Policy

Sharing your data with third parties is not something cae365 does — that is our core commitment. However, in the following limited circumstances, sharing may be necessary:

Permitted Sharing Scenarios

• Payment Processors: Payment gateways such as bKash, Nagad, and Rocket receive only the minimum information required to process transactions.
• Legal Authorities: Information may be disclosed in response to a court order or a lawful request from an investigative authority.
• Game Provider: Limited session data may be shared for Live Casino and game operations.
• Fraud Prevention: Suspicious patterns may be shared with international fraud prevention networks.

6Cookie Policy

Cookies are used on the cae365 website to enhance your experience and maintain platform functionality. The types of cookies we use:

You can manage cookies through your browser settings. However, disabling essential cookies may cause certain features to stop working.

7Your Rights

As a cae365 user, you have the following rights over your data:

• Right to Access: Request a copy of the data we hold about you.
• Right to Rectification: You can request corrections if any of your information is inaccurate.
• Right to Erasure: In certain circumstances, you may request that your data be deleted.
• Right to Restrict Processing: You may request that we restrict the use of your data for specific purposes.
• Data Portability: You may request a copy of your data in a common, portable format.
• Marketing Opt-Out: You can opt out of promotional emails or SMS at any time.

To exercise any of your rights support@cae365.bet. cae365 typically responds within 30 business days.

8Security Measures

Cae365 uses a multi-layered security framework to protect your information:

• 256-bit SSL/TLS Encryption: All data transfers are encrypted.
• Two-Factor Authentication (2FA): An added layer of security for your account.
• Regular Security Audits: Regular system testing conducted by independent third-party experts.
• Firewall & DDoS Protection: Servers are protected against external attacks.
• Access Control: Only authorized staff can access specific data.
• Real-Time Monitoring: Suspicious activity is automatically detected and blocked.

9Child Protection Policy

Cae365 is an 18+ platform. We do not knowingly collect any information from anyone under the age of 18.

Age verification is carried out at registration and any suspicious accounts are investigated. If it is found that a minor has created an account, that account will be immediately closed and all associated data will be deleted.

If you believe a minor is using cae365, please support@cae365.bet. We will act on it promptly.

10Policy Updates

Cae365 reserves the right to update this Privacy Policy when necessary. If changes are made:

• The "Last Updated" date at the top of the page will be revised accordingly.
• You will be notified at your registered email address in the event of any significant changes.
• A notice will be posted on the platform at least 7 days before any changes take effect.

Continued use of cae365 after any changes takes effect will be considered acceptance of the updated policy.

11Contact

For any questions, complaints, or requests regarding this privacy policy, please get in touch with us:

Cae365 typically responds within 30 business days. For urgent security-related complaints, an initial response is provided within 72 hours.

Your privacy matters deeply to us. cae365 is always here for you.